Why Choose Us

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Over 250 families across Adelaide and the Fleurieu Peninsula choose My Care Solution to provide their home care services. We are passionate about providing high quality home care and support for older people, and we are constantly working to ensure our services meet the needs of our clients and their families.

We’re South Australian owned and operated.

We are a South Australian, family owned and operated business. We are proud to directly employ, train and invest in almost 130 South Australians – and our team is always growing!

We provide access to any home care service.

We partner with families and like-minded providers to make sure that you have the support you need to live independently in your home. From social support through to specialised 24-hour care, you can trust your My Care Solution team to have you covered.

We tailor our services to suit you.

When you join My Care Solution, we’ll pair you with a dedicated Client Care Manager who gets to know you. Available around-the-clock, your Client Care Manager will be your central point of contact for all your care needs. From developing your care plan, to hand-selecting your care team, they will ensure your care arrangement continues to meet your needs.

We only employ the highest quality of care professionals.

Joining our team isn’t easy. In addition to telephone and face-to-face interviews, we carry out national background checks, certification checks, 2 personal reference checks and 2 professional reference checks. This rigorous screening process sets us apart. It also ensures your care team is highly experienced and of the best quality.

We provide support 24 hours a day, 7 days a week.

We believe that good service has to be responsive. We know that the need for support doesn’t stop after business hours. Not only is your dedicated Client Care Manager available around-the-clock, but so is our entire team. You can rest assured that we are ready and able to assist you when you need us.

We don’t lock our clients in to contracts.

We understand how hard it can be to find a suitable home care provider. Unlike other providers, we won’t lock you in to a contract, or charge you any joining or exit fees. Plus, our fee structure is completely transparent. You can rest assured that our team will work hard to be a provider that you won’t want to leave.

We provide access to the latest in assistive technology.

Our unique client management system provides clients and families an online portal to access schedules and visit feedback in real time. We also offer the opportunity to integrate smart care technology to monitor your safety, health and social wellbeing. This can help us, and the professionals involved in your care, to intervene before a health crisis and prevent or reduce the need for institutional care.

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