Support at Home
Get real value and quality through your Support at Home
Support at Home (SAH) is one of the ways that older people in Adelaide and surrounding areas can access a range of government-funded care and services at home. They are designed for those who need a higher level of care and support than the Commonwealth Home Support Programme can offer.
At My Care Solution, we are your local Support at Home experts. We are trusted by hundreds of clients and families across Adelaide and surrounding areas to deliver exceptional care and value through the program – no matter what funding classification you are receiving.
To receive a Support at Home funding, you need to apply for an assessment with My Aged Care. We can help you through the assessment process for free – simply book a complimentary care consultation with one of our coordinators.
My Care Solution is the trusted provider of Support at Home services in Adelaide, Victor Harbor and surrounding areas.
With competitive serivce fees, high quality care professionals, 24/7 support and dedicated care partner, we are on a mission to provide real value for Support at Home recipients.
What are the classification levels?
Because everyone’s care needs are different, there are 8 different classifications of Support at Home, each with a different amount of funding. The classification level that you have been assigned is determined by your care requirements.
My Care Solution can provide in-home aged care services for any classification level. We can work with you to identify your care needs and deliver in-home care and support that is tailored to your needs. From personal care through to allied health and home maintenance, you will be fully supported to access the services you need.
Basic Support
Entry-level assistance to help with simple daily tasks and maintain independence at home.
- Funding provided per quarter: $2,682.75
- Funding provided per year: $10,731.00
Low Care Needs
Support for those needing some ongoing help with personal care, household tasks, or transport.
- Funding provided per quarter: $4,009
- Funding provided per year: $16,034
Moderate Care Needs
Designed for people requiring more regular assistance with daily activities and some clinical or allied health support.
- Funding provided per quarter: $5,491
- Funding provided per year: $21,966
Increasing Care Needs
For those needing frequent support and coordination of multiple services to manage daily living and health needs.
- Funding provided per quarter: $7,424
- Funding provided per year: $29,696
Intermediate Care Needs
Provides higher levels of personal, domestic, and clinical care for those with more complex or changing health requirements.
- Funding provided per quarter: $9,924
- Funding provided per year: $39,697
Clinical and Personal Care
Supports individuals who need consistent nursing or allied health input, alongside personal and household assistance.
- Funding provided per quarter: $12,029
- Funding provided per year: $48,114
High Care Needs
Comprehensive support for people requiring intensive daily care, regular clinical oversight, and specialised services.
- Funding provided per quarter: $14,537
- Funding provided per year: $58,148
Complex or Comprehensive Support
The highest level of Support at Home, offering fully coordinated care for those with significant health, mobility, or personal care needs.
- Funding provided per quarter: $19,527
- Funding provided per year: $78,106
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Contributing to your Support at Home funding
You may need to pay part of the cost of your services under the Support at Home program. How much you pay depends on your income and the type of services you receive. The government covers the rest to keep your costs fair and affordable.
The type of service you receive
Clinical Support: No contribution — services like nursing and medication management.
Independence Services: Moderate contribution — support to help you live independently, such as personal care or home help.
Everyday Living Services: Higher contribution — lifestyle and social support, like shopping, transport, and gardening.
Your financial situation
Full Age Pensioners: Pay the lowest amount.
Part Pensioners / Commonwealth Seniors Health Card holders: Pay a moderate amount based on income and assets.
Self-Funded Retirees: Pay a higher amount if not eligible for government concessions.
What sets My Care Solution apart from the rest?
To us, you’re not just a number. My Care Solution is a family-run provider of premium in-home aged care services in Adelaide and Victor Harbor. We are not linked with any residential care facilities – our main goal is to help you stay at home for as long as possible.