Why Choose Us
At My Care Solution, our model of care is built around you
We take the time to understand what makes you unique—your preferences, goals, and the support you need to live well. Your dedicated Customer Care Manager uses this insight to create a personalised care plan and hand-pick a care team that fits you perfectly.
Over 700 older South Australians and their families trust My Care Solution for their Home Care. We’re committed to meeting our clients’ evolving needs and passionate about delivering the highest quality care possible.
High quality care professionals at your fingertips
Our care staff are carefully selected, directly recruited, professionally trained and completely supported as valued members of the My Care Solution team.
Our recruitment process is rigorous. Our staff undergo a telephone interview, a face-to-face interview, a national background check, a certification check and 4 reference checks prior to recruitment.
We don’t use agency staff to deliver our care, so you can trust that the staff in your care team are trained to the same high standard.
Transparency and honest care you can trust
We understand how hard it can be to find a suitable home care provider. That’s why we believe in complete transparency from day one. Our fee structure is straightforward with no hidden costs, and our team is committed to earning your trust through exceptional service that speaks for itself.
We’re here for you—24 hours a day
Great care means being there when it matters most. That’s why we offer round-the-clock support—because we know that life doesn’t pause after business hours. Whether it’s an emergency or something that just can’t wait, you can count on us to be ready to help, anytime you need us.
Operating in south Australia since 2017
We understand the importance of family and supporting local. We are proud to directly employ, train and invest in over 200 South Australians – and our team is always growing.