Assisted Transport

Assisted transport services to get you from A to B safely

If you’ve given up your car keys, or cannot drive for any reason, My Care Solution can help you get around with personal assisted transport services.

We understand that losing your license or your confidence in being on the road can have a big impact on your day-to-day life. Our caregivers can step in and take you wherever you need to go, in a safe and reliable manner.

Whether you need transport assistance for a one-off event, a regular event or to run some errands, our qualified caregivers can help you.

Assisted transport services

Our range of transport services include:

  • Accompanied travel
  • Transport to social outings
  • Transport to personal appointments
  • Transport to social events
  • Escorted grocery shopping
  • Prescription collection
  • Assistance with banking
  • Dropping off and collecting dry cleaning
  • Taking items for repair
  • Dropping off and collecting mail
  • Running general errands
  • Day drives for social support

Getting started with assisted transport services

Choosing My Care Solution to provide your transport services is simple.

Step 1: Get in touch with us


Our Client Care Coordinators are contactable 24 hours a day, 7 days a week, 365 days a year. If you have a good idea of what kind of care you want, or if you’re not sure where to start, chatting with our friendly team is the first step.

You can contact us today to get the ball rolling. If you live in Metropolitan Adelaide or the Adelaide Hills, contact our office on (08) 8331 9922. If you live in the Fleurieu Peninsula region, contact your local office on (08) 8552 9840.

Step 2: Meet a Client Care Coordinator


The next step is to book a complimentary care consultation with your Client Care Coordinator. We want to get to know you beyond your care needs and fully understand your requirements. Your Client Care Coordinator will also take the time to find out as much as possible about you, your interests and your lifestyle so that we can match you to the most compatible care staff.

Care consultations are available around-the-clock and can be booked online.

Step 3: Start receiving your services


Great! You’ve completed the care consultation and now your Client Care Coordinator has a thorough understanding of you and your care needs. We will create a tailored care plan and select the most compatible care staff to deliver your services. Our care staff are directly recruited, highly qualified and continuously trained to the same My Care Solution standard, so you can rest assured that any staff member chosen by your Client Care Coordinator is of the highest quality.

With no lock-in contracts or commitments, you can receive as much or as little help as you need. Your Client Care Coordinator will be on-call to help you arrange services when you need us. Alternatively, you may prefer to have a regular schedule of services which we can certainly assist you with.

Other services

Our comprehensive range of private in-home care services are available for you to receive whenever you need them.

Social Support

Live life fully and with meaning. We can provide 1-on-1 outings, in-home companionship and more.

Meal Preparation

Nothing beats a home cooked meal. Our caregivers can plan and prepare meals according to your dietary needs.

In-Home Respite Care

Take time to recharge. We provide in-home respite care so you can step back from your caring role.

Get in touch with us

We’re here to help and guide you. Whether we are the entire solution, part of the solution, or not the solution at all, you can rest assured that we will help you navigate your way through the care journey.