Home Care Packages

Government funding for home care

A Home Care Package is a coordinated package of care and services to help you to live independently in your own home for as long as you can. There are four levels of home care packages to help meet the different levels of care needs. During your aged care assessment, your assessor will discuss your current care needs and determine the best level to meet them.

You may be eligible for a Home Care Package if you are an older person who needs coordinated services to help you to stay in your home, or you’re a younger person with a disability, dementia or other special care needs that are not met through other specialist services.

To find out if you are eligible for a home care package or any other help at home services, call My Aged Care on 1800 200 422. The wait time for a Home Care Package currently sits between 12 – 18 months. Many individuals choose to purchase home care services privately while they are waiting for a Home Care Package.

My Care Solution vs other providers

Our pricing structure for Home Care Package services is simple, transparent and highly competitive. With no basic daily care fee, no exit fee and competitive home care package management rates, My Care Solution offers real value for Home Care Package recipients across Adelaide and the Fleurieu Peninsula.

ProviderPackage LevelSet-Up FeeAdministration FeeCare Management FeeExit FeeCare Hours Available
My Care SolutionLevel 3
$33,076
$00%15%
$010 hours per week
Provider BLevel 3
$33,076
$010%20%$2508 hours per week
Provider CLevel 3
$33,076
$20015%30%$7006 hours per week

Calculated at our weekly rate of $49.50 per hour. Fees are reviewed on 1 July each year. Weekend and public holiday rates differ.

Getting started with a Home Care Package

If you’ve been allocated a Home Care Package, choosing My Care Solution to provide your services is simple. If you haven’t applied for a Home Care Package, learn more about the process here. Looking to switch to My Care Solution from your current Home Care Package provider? Take the first step today.

Step 1: Get in touch with us

Start your Home Care Package journey with My Care Solution by contacting our team. Our Client Care Coordinators are contactable 24 hours a day, 7 days a week, 365 days a year. If you live in Metropolitan Adelaide or the Adelaide Hills, contact our office on (08) 8331 9922. If you live in the Fleurieu Peninsula region, contact your local office on (08) 8552 9840.

Step 2: Meet a Client Care Coordinator

The next step is to book a complimentary care consultation with your Client Care Coordinator. We want to get to know you beyond your care needs and complete the paperwork. Your Client Care Coordinator will also take the time to find out as much as possible about you, your interests and your lifestyle so that we can match you to the most compatible care staff.

Care consultations are available around-the-clock and can be booked online.

Step 3: Start receiving your services

Great! You’ve completed the care consultation and now your Client Care Coordinator has a thorough understanding of you and your care needs. We will create a tailored care plan and select the most compatible care staff to deliver your services. Our care staff are directly recruited, highly qualified and continuously trained to the same My Care Solution standard, so you can rest assured that any staff member chosen by your Client Care Coordinator is of the highest quality. We’ll start delivering in-home care services the day your Home Care Agreement begins.

Our range of Home Care Package services

Your Home Care Package can help you to access home care services that are tailored to your individual needs and goals, and delivered with compassion and empathy by our care team. At My Care Solution, we pride ourselves on offering continuity of care. It’s not a new face at the door every few hours – it’s a regular team of care professionals that you get to know and trust.

Personal Services

With a strong focus on dignity, we can assist with showering, dressing, toileting and mobility.

Clinical Services

Live well with tailored nursing care, allied health and therapy services delivered in your home.

Nutrition Services

With special needs and diets in mind, we can prepare nutritious meals and assist with feeding.

Social Support

Stay connected with your family, friends and the community with dedicated social support services.

Home Support

From home modifications and maintenance all the way through to home cleaning, we have you covered.

Personal Assistance

We can assist with your day-to-day tasks like shopping, attending appointments and running errands.

Mobility Assistance

Your Home Care Package can be used to purchase or rent mobility aids and mechanical devices to help you.

Assistive Technology

Increase access to timely and appropriate care with video conferencing and technology at home.

And More!

Your Home Care Package is designed to help you live independently and well in your own home.

Get in touch with us

Whether you currently have a Home Care Package, are waiting to be allocated a Home Care Package, or would like assistance through the Home Care Package process, we’re here for you.